The BCG Insights Reportal - an interactive way to experience your feedback data! LEARN MORE


Eligibility

 

 

Q: We have several organizations under one parent organization. Each has its own Employer Identification Number (EIN)  or VAT and each has its own set of benefits and working environments. Do I need to register each organization?

Yes, we will treat each organization as a separate employer and survey them individually. Each subsidiary must still hold to the minimum requirement of 25 full- and part-time permanent remote workers. See Eligibility page for further details.


Q: We have several offices/facilities in that operate using the same EIN or VAT and same set of employee benefits and procedures. Should I register each organization separately?

No. If you are one organization with multiple locations that operates using the same EIN or VAT and same set of benefits and procedures, please submit one registration for all locations. In most scenarios, the organization used to determine the employee count will be the organization whose name appears on the employees' paychecks and from whom the employees derive their employee benefits. If you have questions about this, please contact us.



Q: What if not all of the employees complete and return the surveys? Is there a minimum response rate?

The good news is we are looking for a response rate of 40% (or greater)** so it isn’t necessary that every employee who receives a survey chooses to participate; however, we certainly encourage submission of honest feedback as the higher the response rate, the more representative the analysis will be of your company as a whole. This will aid in your company getting the most out of the collected data, if purchased. 

 

Reports

 

Q: What information is included in the optional BCG Insights Report package and when will we receive it?

You will receive the BCG Insights Report package (if purchased) which includes access to your organization’s data on our interactive online Reportal. The Reportal contains multiple levels of reporting with drill downs, heat maps, charts and graphs. View percentage of positive and negative responses to each of the 78 questions asked of employees as well employee comments, and employee and employer benchmarking data. Benchmarking reports are great for comparing your organization to this year’s list-making participants. The BCG Insights Report package will be delivered shortly after notification of list-making status have been sent to participating organizations.

 

 

 

Survey Process

 

Q: After I register my company to participate, what happens next and when?

You will receive a welcome email and an instructions packet detailing important dates and deadlines for the program. Please refer to the Timeline for more information.


Q: How is the list determined?

Participating organizations must complete a two-part process to be considered for inclusion on the list. The first part consists of evaluating each registered organization’s workplace policies, practices, and demographics and is worth approximately 25% of the total evaluation. The second part consists of an employee survey to measure the employee experience and is worth approximately 75% of the total evaluation. The combined scores determine the top nonprofits and which organizations are included on the list. Best Companies Group (BCG) manages the overall registration and survey process and also analyzes the data and uses our expertise to determine the final rankings.


Q: Our organization has employees in many areas. Will the survey apply to all of my employees?

For this program, all remote workers (or a random sample of them) will be surveyed.


Q: Our organization employs seasonal, temporary, per diem and independent contractor employees. Should they be included in the survey?

No, please do not include any of the above in the survey process. We only survey full- and part-time permanent remote employees. Seasonal, temporary, per diem, independent contractors (1099), interns, volunteers or consultants should not be included in the survey process.


Q: Do surveys go to all of our employees?

If you have 250 or fewer eligible remote employees in your organization, then the answer is yes! If you employ more than 250 remote workers , a random sample of up to 400 employees will be selected to complete the survey. We will perform this random selection for online companies based on the list we receive from you through the Email Upload Portal sent shortly after registration. 


Q: Are managers included in the employee survey?

Managers, owners, and executives should all be included in the survey process as long as they are remote workers. We want to hear their opinion, too!


Q: How long will it take to complete the employee survey?

It should only take about 10 to 15 minutes for each associate to complete the employee survey.


Q: How long will it take to complete the Employer Questionnaire (EQ)? Will it require a lot of research?

The EQ may take between 1+ hour(s) to complete, depending on how accessible the information is regarding your organization’s policies, practices and demographics. We suggest viewing the sample under the Assessment Process tab to begin collecting data prior to the initial EQ launch. The EQ is completed and submitted online.


Q: How does the online survey process work?

Organizations will submit a list of employee email addresses. We will send a direct email invitation to employees which contains unique access information where employees can submit their confidential responses via the online survey. Please note: organization-issued email accounts work best for our survey process.


Q: Not all of our employees have email addresses. Can we still utilize the online survey?

Yes, as long as 70% of your remote employees have an email address. Employees without email addresses (up to 30% of the eligible employee population) can use access codes to enable them to take part in the survey. If more than 30% of employees do not have email addresses, please contact us.


Q: Can the job role and department demographics on the employee survey be customized to more closely align with our organization?

Yes, for a fee, the job role and department demographic categories can be customized on the employee survey. After registering, a survey specialist will work closely with you to determine the appropriate categories and help you get the most out of our survey process! Additional customization options are available including location breakouts, adding additional survey questions or surveying employees outside of the program area. Please call Best Companies Group for more information or select “yes” to the customization option on the registration form and someone will contact you with more information. What is customization?


Q: A portion of our employees do not speak English. Do you offer employee surveys in alternate languages?

We do offer employee surveys in a variety of additional languages! There will be a $215 fee per language to cover the cost of translation. Please select "yes" on the registration form to request additional language surveys. The following languages are available at no cost: German, French, Spanish and Portuguese.  Please see the registration form for details and select the languages needed.


Q: How will my company be notified throughout the survey process? Will I receive regular updates?

You will receive regular periodic email updates throughout the survey process. We’ve also included the Timeline on the website, as well as in the instructions packet (sent to all registered companies at registration) for easy access. Each organization is responsible for meeting all deadlines and completing each step in the process.

 

Notification

 

Q: When will we find out if our organization made the list and where we rank?

You’ll receive the news via a notification letter informing you of whether or not your organization has made the list. Rankings of all list-making organizations will be revealed shortly after the notification. See the Timeline or Notification page for more details.

 

Other

 

Q: Can my organization see the surveys before we sign up to participate?

Certainly! Please see the Assessment Process page for samples of each survey.


Q: I am concerned about the confidentiality of the survey responses.

We will make every effort to maintain the anonymity of employee responses and protect all summarized data provided by your organization during this process. In keeping with this level of confidentiality, we do not report any response data for less than five individuals in any one demographic category on the Employee Demographic Report, if purchased. Please see our Statement of Confidentiality for more information.


Q: What happens if we don’t make the list?

In the event that you enter the program, but do not make the list, only you will receive notification of that result. We will not release the names of organizations that do not make the list. You will still receive your BCG Insights Report package, if purchased, and will then have the opportunity to focus on areas to improve your organization and potentially improve your standing the next year. We believe that all workplaces can be great, if energy is spent listening to employees and taking their feedback to heart.


Q: How many organizations participate in this program each year?

Best Companies Group has very high confidentiality standards in place to protect organizations that don’t make the list. We never release the number of participants in any of our programs, for any reason.


Q: Why should I choose this survey over other “Best Place to Work” programs?

We know the ins-and-outs of employee surveying:

BCG has spent more than a decade focused solely on survey administration and data-reporting services.

Our team of friendly professionals has a strong track record of delivering exceptional, one-on-one customer service.

We’ve spent years developing credible survey tools and valuable and actionable response data reports.

We conduct annual surveys for thousands of employers all over the United States and internationally, resulting in a robust database of employee response feedback and trends in workplace benefits for benchmarking and comparative analysis.

Plus, we offer a two-part survey process. We collect data from both the employer and employee and use both data sets to determine the best workplaces.

Looking for participant-specific information (your company’s report or instructions packet, perhaps)? Please check your email for messages from Best Companies Group. If you can’t find what you’re looking for, please contact your program coordinator directly for assistance.


Q: Who can I contact with additional questions?

Please contact your program coordinator, Katrina Heimbach at This email address is being protected from spambots. You need JavaScript enabled to view it..


Q: Does Best Companies Group have any other programs or conduct any other surveys or services?

Yes! Best Companies Group is identifying and recognizing great workplaces on national, state, regional and industry stages. For a complete list of programs or to learn more about our additional services, please visit www.bestcompaniesgroup.com.

 

Proudly Presented By

Publishing Partner
Advisory Partner